General News
9 February, 2025
How to get a medical certificate online: A quick and convenient guide for your healthcare needs
This is branded content.

This is branded content.
The advent of telehealth services worldwide has been a curtain raiser for convenient and on-demand universal access to healthcare. These services transformed the healthcare industry in Australia especially post COVID-19 pandemic. Virtual doctor appointments, medical certificates online, instant scripts, online GP referrals are some of the telehealth services available round-the-clock, Australia-wide. In this article we will see how getting a medical certificate online reduces the burden on patients and providers as well as how to obtain one online.
What is a medical certificate and when do you need one?
A medical certificate is a legal document that justifies a person's absence from daily activities such as work, school/university or any other institution. It is a legitimate document signed by a medical practitioner. As per the Fair Work Act 2009, all employes can get sick leave and employers can demand proof of illness such as an online medical certificate. A medical certificate online is obtained for minor illnesses, minor injuries, stress related concerns, or to fulfill carer's responsibilities.
Why choose an online medical certificate?
Online doctor's certificates can be chosen to ensure patients have enough time to rest and recover without worrying about scrambling for appointments for getting a sick note. Some of the advantages of getting a medical certificate online are:
- Saving time: No more waiting hours together at a doctor's office or travelling physically to a hospital. Get a medical certificate online within minutes from anywhere in Australia
- Convenience: Access online medical certificates from the comfort of your home or from anywhere in Australia. This helps patients living in rural or remote areas, people with mobility difficulties, new parents, older adults and individuals with carer responsibilities.
- Accessibility: Request for a medical certificate online at any time of the day from reputed telehealth platforms such as Hola Health. Medical certificates online are available 24 hours a day and 7 days a week, making them easy to obtain on weekends, during holidays or after hours.
- Instant access to licensed practitioners: Telehealth enables easy access to AHPRA-accredited medical practitioners. You can speak to an online doctor through telehealth appointments, instant scripts, online medical certificates, online referrals, and mental health care plans.
How to obtain a medical certificate online?
Patients can request a digital medical certificate with ease through reputable telehealth providers. Here's a step-by-step guide to request an online doctor's note:
- Choose a reliable telehealth provider who has AHPRA-accredited medical practitioners onboard.
- Request a medical certificate online by filling in your details, reason for the medical certificate and making payment. In case you require a multi-day medical certificate; you can speak with a licensed medical practitioner through online doctor consultations
- An online medical practitioner will review your request
- If approved, an instant medical certificate will be emailed to your registered email address within 15 minutes.
Are online medical certificates legally accepted?
Yes, telehealth medical certificates are legally accepted when issued by an AHPRA-accredited medical practitioner following the guidelines given by the local governments. These certificates are valid as they are issued by licensed practitioners and include all required details, such as the practitioner's name, signature, and provider number. Employers and institutions generally accept these certificates for work, study, or other official purposes. However, it is advisable to check your employer's or institution's policies regarding online medical certificates to ensure compliance with their requirements.
Tips for choosing a reliable telehealth provider
It is important to choose a reliable telehealth provider to ensure you get a viable and legal medical certificate online. Here are some tips for choosing a reliable telehealth provider:
- Ensure the telehealth provider has a secure telehealth platform and has a secure payment gateway.
- The telehealth platform company should be a registered firm in Australia and should have a physical location in Australia. They should have support contact information readily available on their website.
- The telehealth platform should have licensed medical practitioners on-board
- Read reviews and testimonials to understand the quality of service and speed
- The telehealth platform should have strict data-protection protocols and patient-confidentiality measures.
Online medical certificates have significantly streamlined healthcare access in Australia, easing the strain on traditional clinic visits. By leveraging reliable telehealth platforms, patients can obtain medical certificates from the comfort of their homes, eliminating the need for time-consuming trips to a clinic. This convenience is especially impactful for individuals in rural or remote areas, enabling them to connect with healthcare professionals anytime, anywhere.
Trusted by 400,000+ Aussies, Hola Health is revolutionising healthcare delivery through its innovative telehealth services. From virtual doctor consultations and online medical certificates to online prescriptions, specialist referrals, pharmacy delivery, and comprehensive mental health care plans, Hola Health offers a complete solution. Operating 24/7, Hola ensures round-the-clock access to quality care.
This information is of a general nature only and should not be regarded as specific to any particular situation. Readers are encouraged to speak with their GP and seek appropriate medical advice based on their personal circumstances.